<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: When You Listen, Customers Listen Back</title>
	<atom:link href="http://30lines.com/2009/02/when-you-listen-customers-listen-back/feed/" rel="self" type="application/rss+xml" />
	<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/</link>
	<description>Build Your Brand Online.</description>
	<lastBuildDate>Mon, 30 Aug 2010 19:47:33 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
	<item>
		<title>By: Mike Whaling</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-33</link>
		<dc:creator>Mike Whaling</dc:creator>
		<pubDate>Fri, 13 Feb 2009 14:50:39 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-33</guid>
		<description>Mark, I also think it says a lot that you took the time to comment on the article. It shows that Eric is doing something worth paying attention to, and it&#039;s evidence of the fact that you are leading J.C. Hart down a similar path.

Eric, thanks for the kudos. It&#039;s exciting to work for clients like you that not only &quot;get it,&quot; but are also willing to put themselves out there for all their customers to see. I&#039;m looking forward to seeing where all of this takes us, my friend.</description>
		<content:encoded><![CDATA[<p>Mark, I also think it says a lot that you took the time to comment on the article. It shows that Eric is doing something worth paying attention to, and it&#8217;s evidence of the fact that you are leading J.C. Hart down a similar path.</p>
<p>Eric, thanks for the kudos. It&#8217;s exciting to work for clients like you that not only &#8220;get it,&#8221; but are also willing to put themselves out there for all their customers to see. I&#8217;m looking forward to seeing where all of this takes us, my friend.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mike Whaling</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-303</link>
		<dc:creator>Mike Whaling</dc:creator>
		<pubDate>Fri, 13 Feb 2009 14:50:00 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-303</guid>
		<description>Mark, I also think it says a lot that you took the time to comment on the article. It shows that Eric is doing something worth paying attention to, and it&#039;s evidence of the fact that you are leading J.C. Hart down a similar path.

Eric, thanks for the kudos. It&#039;s exciting to work for clients like you that not only &quot;get it,&quot; but are also willing to put themselves out there for all their customers to see. I&#039;m looking forward to seeing where all of this takes us, my friend.</description>
		<content:encoded><![CDATA[<p>Mark, I also think it says a lot that you took the time to comment on the article. It shows that Eric is doing something worth paying attention to, and it&#8217;s evidence of the fact that you are leading J.C. Hart down a similar path.</p>
<p>Eric, thanks for the kudos. It&#8217;s exciting to work for clients like you that not only &#8220;get it,&#8221; but are also willing to put themselves out there for all their customers to see. I&#8217;m looking forward to seeing where all of this takes us, my friend.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Eric Brown</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-32</link>
		<dc:creator>Eric Brown</dc:creator>
		<pubDate>Fri, 13 Feb 2009 14:39:02 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-32</guid>
		<description>Mike, Good Morning,
A big thank you to both you and Mark, much appreciated. And a big thank you to 30Lines for making all our back office architecture stuff work for all the crazy ideas we dream up at Urbane, you are the best.

The point I really want to impress here about this is,I had no idea you were writing this blog post. Perhaps you would have alerted me or not. THIS is the other side of Social Media, someone was talking about us, AND because of some simple alerts that picked it up, I knew it.

The phrase &quot;What Happens in Vegas, Stays on Google&quot; is so very true, and it is paramount to know when folks are talking about you, because it usually IS NOT good. I also want to point out though, that is the Hidden Gem, when you Participate in the Conversation, you are granted the opportunity to transition a complaint into an evangelist with practice.</description>
		<content:encoded><![CDATA[<p>Mike, Good Morning,<br />
A big thank you to both you and Mark, much appreciated. And a big thank you to 30Lines for making all our back office architecture stuff work for all the crazy ideas we dream up at Urbane, you are the best.</p>
<p>The point I really want to impress here about this is,I had no idea you were writing this blog post. Perhaps you would have alerted me or not. THIS is the other side of Social Media, someone was talking about us, AND because of some simple alerts that picked it up, I knew it.</p>
<p>The phrase &#8220;What Happens in Vegas, Stays on Google&#8221; is so very true, and it is paramount to know when folks are talking about you, because it usually IS NOT good. I also want to point out though, that is the Hidden Gem, when you Participate in the Conversation, you are granted the opportunity to transition a complaint into an evangelist with practice.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Eric Brown</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-302</link>
		<dc:creator>Eric Brown</dc:creator>
		<pubDate>Fri, 13 Feb 2009 14:39:00 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-302</guid>
		<description>Mike, Good Morning,
A big thank you to both you and Mark, much appreciated. And a big thank you to 30Lines for making all our back office architecture stuff work for all the crazy ideas we dream up at Urbane, you are the best.

The point I really want to impress here about this is,I had no idea you were writing this blog post. Perhaps you would have alerted me or not. THIS is the other side of Social Media, someone was talking about us, AND because of some simple alerts that picked it up, I knew it. 

The phrase &quot;What Happens in Vegas, Stays on Google&quot; is so very true, and it is paramount to know when folks are talking about you, because it usually IS NOT good. I also want to point out though, that is the Hidden Gem, when you Participate in the Conversation, you are granted the opportunity to transition a complaint into an evangelist with practice.</description>
		<content:encoded><![CDATA[<p>Mike, Good Morning,<br />
A big thank you to both you and Mark, much appreciated. And a big thank you to 30Lines for making all our back office architecture stuff work for all the crazy ideas we dream up at Urbane, you are the best.</p>
<p>The point I really want to impress here about this is,I had no idea you were writing this blog post. Perhaps you would have alerted me or not. THIS is the other side of Social Media, someone was talking about us, AND because of some simple alerts that picked it up, I knew it. </p>
<p>The phrase &#8220;What Happens in Vegas, Stays on Google&#8221; is so very true, and it is paramount to know when folks are talking about you, because it usually IS NOT good. I also want to point out though, that is the Hidden Gem, when you Participate in the Conversation, you are granted the opportunity to transition a complaint into an evangelist with practice.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mark Juleen</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-31</link>
		<dc:creator>Mark Juleen</dc:creator>
		<pubDate>Fri, 13 Feb 2009 04:07:26 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-31</guid>
		<description>This is a great story.  I thought it was great that a resident took the time to comment.  Kudos to Eric again for a job well done.  The only injustice from the article is calling Eric a &quot;Landlord&quot;.  Especially in the title.  His title comes nowhere close to that.

Enjoy your day!

Mj</description>
		<content:encoded><![CDATA[<p>This is a great story.  I thought it was great that a resident took the time to comment.  Kudos to Eric again for a job well done.  The only injustice from the article is calling Eric a &#8220;Landlord&#8221;.  Especially in the title.  His title comes nowhere close to that.</p>
<p>Enjoy your day!</p>
<p>Mj</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mark Juleen</title>
		<link>http://30lines.com/2009/02/when-you-listen-customers-listen-back/#comment-301</link>
		<dc:creator>Mark Juleen</dc:creator>
		<pubDate>Fri, 13 Feb 2009 04:07:00 +0000</pubDate>
		<guid isPermaLink="false">http://30lines.com/?p=142#comment-301</guid>
		<description>This is a great story.  I thought it was great that a resident took the time to comment.  Kudos to Eric again for a job well done.  The only injustice from the article is calling Eric a &quot;Landlord&quot;.  Especially in the title.  His title comes nowhere close to that.

Enjoy your day!

Mj</description>
		<content:encoded><![CDATA[<p>This is a great story.  I thought it was great that a resident took the time to comment.  Kudos to Eric again for a job well done.  The only injustice from the article is calling Eric a &#8220;Landlord&#8221;.  Especially in the title.  His title comes nowhere close to that.</p>
<p>Enjoy your day!</p>
<p>Mj</p>
]]></content:encoded>
	</item>
</channel>
</rss>
