Support
Have a question? Need a fix? We’re here to help.
What can we help you with?
Add New Services
Request setup for a new product or feature on your account.
Billing Questions
Invoices, charges, payments, or subscription changes.
Technical Support
RentPress, Website issues, SEO, leasing specials, and PPC/ads campaigns support.
Tell us what you are looking to add.
How can we help with billing?
What do you need help with?
Leasing Special / Concession Update
Update a leasing special, concession, or Lease Magnet promotional form.
SEO Support
On-page SEO, rankings, content, or organic strategy help.
RentPress
Data feed syncing, floor plan and unit availability, or RentPress plugin issues.
Website
Content edits, photo changes, chatbot script installs, form & email delivery.
PPC / Online Ads
Google Ads, paid campaigns, budgets, or ad performance.
What type of Leasing Special request can we help with?
Add / Update Special
Add a new concession, update promotional text, or modify expiration dates.
Remove Special
Remove an expired or inactive special from banners, pop-ups, and website copy.
Display / Positioning
Adjust the visual placement of a Lease Magnet banner or pop-up.
Lead Routing & Tracking
Update the destination email address or CRM connection for form submissions.
Other
Any Lease Magnet specific inquiries not covered above.
What type of SEO request can we help with?
Local SEO
Updates to Google Business Profile, Apple Maps, Yext, and other local directory listings.
Technical SEO
Search Console management, schema markup, and indexing issues.
On-Page SEO / Content Strategy
Updates to meta titles, descriptions, on-page copy, content scrubbing, and keywords.
Reporting / Analytics
GA4, Search Console, and rank tracking questions.
Other
Any SEO-specific inquiries not covered above.
What type of RentPress issue can we help with?
Pricing / Availability
Floor plans or units showing incorrect pricing or availability on the website.
Data Feed Syncing
CRM data not syncing to the website, or an error in RentPress settings.
Visual / Customization
Colors, CTA buttons, text, images, or floor plan display changes.
Installation / Setup
Plugin installs, license keys, syncing properties, or manual property pages.
Feature Request
Suggesting enhancements to RentPress functionality.
How-to
Questions about how specific features, settings, or templates work.
Adding / Removing Properties
Opens the Order Request form for subscription changes.
Other
Any RentPress-specific inquiries not covered above.
What type of website request can we help with?
Content Update
Updating photos, text content, or contact details.
Integrations / Scripts
Installing chatbots, CRM codes, Analytics, Ad Pixels, or widgets.
Form / Email Delivery
Issues with contact forms or not receiving email notifications.
Bug / Layout Issue
Broken formatting or visual glitches where the site is functional.
Website Unresponsive
Site not loading, unresponsive, or showing a critical error screen.
New Feature ⚠
New functionality or pages. May require a custom quote.
Other
Any website-specific inquiries not covered above.
What type of PPC request can we help with?
Campaign Strategy / Optimization
Keyword expansion, optimizations, budget adjustments, and engagement.
Ad Copy / Creative Assets
Updates to headlines, descriptions, images, logos, and ad extensions.
Conversion Tracking / Integrations
Updating lead source routing emails, phone tracking numbers, and CRM connections.
Campaign Updates
Campaign updates for property name changes and URL transitions
Reporting / Performance
Questions about spend, lead volume, click data, or campaign results.
Pause / Resume Campaign
Temporarily pause or reactivate an active ad campaign.
Other
Any PPC-specific inquiries not covered above.