Do You Need A Multifamily Chatbot?

by Mar 5, 2020Blog, Chatbots

Chatbots are a tried, tested marketing automation tool. As one of the easiest ways to utilize AI technology, chatbots fulfill a prospect’s need for instant gratification. They build the foundation of your marketing technology stack and accomplish more than you think for less money than you know. They allow your team the opportunity to nurture the right leads at the right time. 

But you might still be asking yourself, “do I need a multifamily chatbot?” The answer is: YES.

Here are three ways that a multifamily chatbot will make your life easier: 


Always on, Virtual Leasing Agent

We know that most people do most of their online apartment hunting at night. Chatbots can help you be in two places at once, getting to your leads faster. They are an extension of your leasing team.

Speed to the lead is important in multifamily. If you have a contact form on your website then you might notice inquiries coming in after your leasing office has closed for the day. When you respond the next day, you have already lost the prospect’s interest. 

Our multifamily chatbot allows you to answer your prospect’s questions as soon as they have them, whenever that may be. Whether that’s just after the office closes or at 1 am. 

They optimize your time.

Chatbots are always on, always responding. Gone are the days when leasing consultants spend hours monitoring social media and other digital channels to generate responses to repeated renter inquiries. Instead, let your apartment chatbot handle the initial lines of communication, passing more leads to your leasing team. 

Our 30 Lines multifamily chatbot offers an FAQ section so when your residents want to know how to your pet policy, parking, or how to pay rent, the answers are right at their fingertips. By answering these questions right off the bat your team receives only the most qualified leads.

When our chatbots automatically follow up with prospects using sequences you have more time to serve those highly interested leads. And because your chatbot’s personality is customizable, you don’t lose that high-touch and personal experience the multifamily industry thrives on.

Let the chatbot act as your digital leasing assistant, instantly responding and collecting leads. And saving you time.


Send Leads Directly to your CRM

Use your chatbot to collect lead contact information and seamlessly integrate it with your CRM. Your chatbot could collect the move-in date, floorplan details in addition to their email address and phone number.


So, do you really need that chatbot?

Always on virtual lease agent, time savings, and seamless integration are just three reasons why a multifamily chatbot is part of your digital marketing plan. Chatbots let you facilitate an always-on customer experience. They are a foundational tool in any marketing tech stack. Bottom line is, yes, you really need a multifamily chatbot.

Learn more about the 30 Lines Multifamily Chatbot and how it will make your life easier. Then sign up for a demo to see it in action for yourself.